Building Viable Business Communications
WHATSAPP BUSINESS SOLUTION
For medium and large enterprises, the WhatsApp Business API solution powers global internal and external audience communication, so your organization can communicate instantly with their audiences on Whatsapp in a simple, secure and reliable way.
WhatsApp is the most preferred instant messaging platform today with over 65 billion messages sent daily by the platform's over 2 billion monthly active users. While “WhatsApp for Business” is free and specially made for small businesses, the enterprise version “WhatsApp Business API” offers a professional, automated, reporting and data protection compliant solution for medium and large enterprises.
Schedule and Automate your Communication
WhatsApp Business Solution allows you schedule and push multimedia messages (text, images, audio, video, PDF and map) automatically to your customers simultaneously.
Enterprises can integrate the WhatsApp Business API solution into their corporate and marketing communication activities to achieve effective 1-2-1 communication and provide their audience with a richer and smarter experience while increasing topline revenue. A reliable and convenient solution, organisations can safely and securely communicate with their customers directly within the WhatsApp messaging platform. Since it’s difficult and time consuming to communicate manually with customers at scale, the WhatsApp Business API solution not only automates your entire conversations with the integration of chatbots but includes options to send bulk notifications.
End-to-end data encription
The WhatsApp Business API solution ensures that messages are encripted from end-to-end, which means very sensitive information such as bank account details and transactions can only be seen by the intended audience and cannot be seen even by WhatsApp or any other third-party application. Your organisation can now have a brand name and logo displayed on the WhatsApp Business solution account rather than a number along with a verified business check mark which lets your audience immediately know they are communicating with the authentic account of the brand. The WhatsApp business API solutions also provides reporting and analytics on metrics that are important to you such as inbound and outbound messages sent, delivered, opened and even failed messages via an admin panel.
Benefits to enterprises
- Better customer engagement
- Long-term customer relationships
- Increased trust in your brand
- Quick, conversational support
- Instant feedback
- Guaranteed secure messaging
- Resolve issues in one-on-one conversations
- Global communication reach.
- Lowered support costs
- Increase in conversions
