× SOLUTIONS PORTFOLIO CONTACT Enterprise Messaging Enterprise Voice Digital Marketing Conectivity
ENTERPRISE VOICE

STEP-UP LEAD GENERATION AND CUSTOMER EXPERIENCE THROUGH CUSTOMIZABLE & INNOVATIVE VOICE SOLUTIONS.

About Buffer media

Create unique experiences for your customers by personalizing campaigns and enriching their journey with voice applications. We offer secure and reliable voice solutions with a diverse product line up, allowing enterprises to manage inbound & outbound calls.

About Buffer media
About Buffer media

OUTBOUND DIALER

About Buffer media

Outbound dialer is a system that automatically calls pre defined lists of customers and play promotional messages, reminders, or one time passwords (OTP).

Buffer Outbound Dialer lets you choose your sender, receiver and transmits your Voice message within minutes. We proffer you with the ability to send promotional messages, reminders, updates on your products or services and finally One time passwords (OTP) for secure business transaction.

Additionally, with our extensive reporting facility you can

  • Increased direct customer engagement rate.
  • Direct feedback from customers and consumers.

Benefit of OBD to your business:
  • Ensure Maximum Reach.
  • Reduce Ambiguity.
  • Payment Security.
  • Brand Presence
  • Lead Generation
  • Cost-efficient and Effective

(IVR) INTERACTIVE VOICE RESPONSE

About Buffer media

Effective Voice campaigns require an active and effective customer engagement rate which can be difficult to attract and maintain.

With Buffer’s IVR solutions customers and potentials customers can have direct access to brand offerings by dialing a number that gives them access to a talk directly with brand representative and communicate complaints on a problem they want to solve.

A dial-in number is created for each campaign and advertised in the media. Target customers can call the number for inquiries or to leave a voice feedback.

With Buffer IVR solutions Brands can enjoy:
  • Increased direct customer engagement rate.
  • Direct feedback from customers and consumers.
  • Stronger brand image that conveys your brand and business personality.
  • Increased Operational Efficiency
  • Reduced Costs
  • Personalized Self-Service: valuable asset to build customer relationships
  • Proved Contact Center Metrics
About Buffer media
About Buffer media

CLICK 2 CALL

About Buffer media

The game-changing plan for your customer service Buffer’s click2call helps take your business to the next level by allowing you offer improved and professional customer service that drive sales while incurring minimal cost.

How it Works:

Click2call (click to-talk, click-to-dial, click-to-chat, click-to-text etc) is a web-based communication system that can be used by your potential or existing customers. Our solution allows them request an immediate connection with your company by clicking a link on your website and entering a phone number in a dialog box which automatically connects them to your site operators or contact center. It’s often used to convert website traffic into direct telephone communication between your live agents and customers.

Unlike some other marketing strategies, click to call is a relatively low priced-service that affords you the opportunity of offering personalized service to your customers which consequently result in return visits, increased conversion, increased sales and more loyal customers, hence, giving you a higher return on investment.

With the Click to call solutions you can enjoy:
  • Increased Conversion.
  • Increased Sales.
  • Track and Analyze Website Activities.
  • Increased ROI
Benefits to Your Customers:
  • Secure communication.
  • Convenient communication.
  • Saves cost of phone billing.
  • Better Satisfaction